Our Company

Established in 2005, Base is currently an expert in implementing Call Center & Contact Center with more than 12 years in this industry. Our hosted solutions firstly are affordable for organizations in Vietnam and secondly provides the world’s best customer experience platform. We learn from our clients business operation to provide exceptional customer experiences while meeting key business metrics.

The Advantages of Call Center Platform

CISCO Technology

This is the world’s top Leader of Customer Experience Platform. We are now presented as Advanced Technology Partner of CISCO in implementing Call Center & Contact Center infrastructure.

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High Stability

CISCO's Call Center technology platform accumulated many years of experience in building IT infrastructure for large enterprises, requiring high operational stability.

Applications Integration

Integrating with specialized applications not only helps deliver a good customer experience, but it also brings greater productivity to the workforce.

KEY FEATURES

OUR PACKAGE

CRM INTEGRATION

Customers are frustrated when they have to repeat the story when talking to multiple agents. For agents, they feel stressed when working with complex systems with multiple operations. BASE provides the ability to integrate Call Center with well-known CRM applications to help agents capture the information they need to better serve their customers and make them more satisfied.

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BASE BUSINESS SOLUTIONS

HCM Head office:
Hotline: +84. 28 3551 6000
Email: info@basebs.com
Add: Flr 12B , REE Tower, 9 Doan Van Bo str. , Ward 12, Dist. 4, HCMC, Vietnam.

Hanoi Branch:
Hotline: +84. 24 3200 8333
Email: info@basebs.com
Add: Flr 18, VCCI Building, 9 Dao Duy Anh str. , Phuong Mai Ward, Đống Đa Dist., Hanoi, Vietnam.

 

CONTACT US

For Free Consultation

OUR PARTNERS

OUR VALUED CUSTOMERS

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